Answers for product buyers and sourcing teams.
Key information about samples, bulk orders, compatibility, private label programs and order channels.
Can I request samples before a bulk order?
Yes. Send the product, specification, quantity and destination country. We will confirm sample availability, cost and delivery options.
Do you support OEM or private label packaging?
OEM support can include logo, label, barcode, color box, instruction sheet and product kit combinations. Requirements are confirmed before sampling.
How do I confirm connector and cable compatibility?
Provide cable category, conductor type, conductor gauge, outside diameter, shielding and installation environment. We will help match the appropriate connector or module.
Can I order a mixed product list?
Yes. Project and reseller inquiries may include connectors, keystone jacks, wall plates, patch panels, tools and related accessories in one sourcing list.
Where can retail customers buy ZOERAX products?
Retail customers can use the ZOERAX Amazon store or AliExpress store. The website also provides direct Shopify product pages.
What information should be included in a quotation request?
Include product links or photos, specifications, estimated quantity, destination country, target delivery date and any packaging requirements.
How are product requirements confirmed?
We review the requested specification, recommend matching options, confirm samples where needed and document packaging details before bulk production.
How can I contact ZOERAX?
Email salesservice@zoerax.com or contact WhatsApp at +86 186 7551 5985.